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  • Harness the Power of Customized Customer Experience

    Harness the Power of Customized Customer Experience

    Maya Angelou said it best when she said, “People don’t always remember what you say or even what you do, but they always remember how you make them feel.” The same applies to all our day-to-day interactions. Whether a cashier is ringing up that carton of ice cream we picked up at the supermarket or…

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  • Sales and the steps to success

    Unless you have had a career in sales you have never considered yourself a salesperson. In fact, your first thought might be that salespeople are dishonest or manipulative. You might recall watching Matilda’s father using the drill to turn back the miles on the dashboard of the used cars he sold? The truth is if…

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