Quality
We started with the tactical plan of hiring only skilled and properly trained Sales Reps and CCR’s from other well established Call Centers; agents with a minimum of 5 years customer service and 3 years Telemarketing Sales experience.
With English being our native language, we are able to deliver the best voice quality and a neutral accent. Over 60% of our staff speaks Spanish and English.
Trust
The Belize Virtual Center has been in operation since 2013. BVC was vigilantly constructed with the sole intent of providing World Class Customer Service and virtual assistance Services. We believe in delivering exceptional services to and for our clients.
Reliability
Since operation day 1, we have worked in various sectors of the BPO industry. A few of such projects are SEO services, Energy Deregulation, Research and Marketing Analytics, Reverse Mortgage, Home Security, Customer Service and Quality Assurance services and Virtual Assistant services. BVC has an excellent team who drives forward to success and stops at nothing.
Why outsource to Belize?
With English being our native language, we are able to deliver the best voice quality and a neutral accent. Over 60% of our staff speaks Spanish and English.
Belize offers some unique opportunities for investors. It is the only Latin American and Caribbean location offering the dual advantage of being a cost effective near-shore location and ‘natural’ English language skills. With English as its official language and a significant number of people conversant in Spanish, it is truly a bilingual location.
- Bi-Lingual Language Skills - English (official) and Spanish
- Time Zone Advantage - Mirrors US Central Standard Time (CST)
- Competitive Salaries - BPO salaries 60-80% Lower than US Locations
- Proximity - Within 1 to 4 hours of flying time from neighboring countries and US
- Strong Government Support - BPO identified as a Priority Sector
- Stable Currency - Belize Dollar (BZD) fixed at 2:1 against US Dollar
- Telecom Infrastructure - Modern telecom infrastructure with high redundancy
- Visa - No visa requirement for US, Canada, EU and the Caribbean Community
- International Connectivity - Direct flights from Dallas, Houston, Charlotte, Atlanta, Miami, El Salvador, Guatemala and Mexico.
- Business Environment - Stable Socio-Political and Business Environment with Strong Democratic Values.
Questions?
Our team would love to hear from you.