About Us

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Our Story

Our services start from providing world-class services to small and medium sized organizations all over the world.

Belize Virtual Center has now evolved into a full service Virtual office solution that provides quality outsourcing solutions to its clients in different professional fields, such as Management, Secretarial, recruiting, Tech Support, Administrative Support, and Virtual Assistance.

Our Approach

We started with the tactical plan of hiring young college graduates from various fields who we train and assign to clients from different industries.

Belize Virtual Center

Leadership

The Virtual Staffing Service concept was constructed with the vision of providing quality personalized outsourcing solutions to clients worldwide. Since day one, they have worked in various sectors of the BPO industry. A few of such projects are in the areas of Recruiting, Customer Service, Inbound/Outbound projects, Quality Assurance services and Virtual/Administrative Assistance which is provided as a core service.

Founder

Mike Montenegro

Founder

Mike Montenegro is originally from Matagalpa, Nicaragua and arrived in Belize at the age of 12 in 1996 and has been hard at work over the past 14 years since he first started his IT Career. He has gained over 10 years experience as an IT Manager working for various Organizations on a full time basis while simultaneously starting his first business in 2006 providing IT consulting services mainly to various prestige resorts and private organizations in the Belize District and Ambergris Caye. Mr. Montenegro is the Founder of Belize Virtual Center Ltd which has been in operations since November of 2013.  His main goal and focus over the next 10 years is to continue leading BVC into a fully self sustainable organization which is managed by its employees.

The challenges and obstacles he faced as a young immigrant in an unknown environment and the strong desire for success enabled him to develop a strong sense of appreciation for different cultures and the ability to excel in different professional environments.

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Janine Montenegro

Managing Director

Janine Montenegro has over a decade of experience in Customer service, Public Relations, International Business, Operations and Quality Assurance acquired from her employment in the Banking Industry. Janine has vast experience in International and Domestic Banking.

Being the granddaughter of a successful University Head educator, Government Senator and model citizen that believed in the great need to dedicated his life for the betterment of his country and his people. Janine has made a sound choice to carry on that legacy to contribute her expertise, determined attitude and professionalism to the sustained success and prosperity of the institution in which she is a part of.

Mrs. Montenegro currently serves as the Managing Director and Part Owner of Belize Virtual Center. She oversees the smooth daily operations of the office, delivery of Quality Service and Customer Satisfaction. She also assisted in developing the company from a 4 person operation in 2016 to a grown team of 35 individuals on the work floor.

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Samantha Garcia

Manager

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Ali Valencia

IT Manager

Samantha Garcia was born in 1988 in a small town in Orange Walk, in the diverse country of Belize. From the start Samantha displayed great interactive skills and a team player mentality which has shown brightly with others. She has achieved an Associates Degree in Business Science with majors in Accounting and Management. Early on in her career she started off as a Human Resource Assistant where she had the opportunity to work on her interpersonal skills and worked with a work force of over 600 personnel. She moved on to a General Contractor company where she was able to work on customer facing with clients thus making her an avid people person.

She has developed that passion to meet people and is well equipped to meet challenges with an optimistic mindset. She is here to assist you and develop a strategic action plan that is best suited for you.

Mr. Valencia began in the BPO Call Center industry in the year of 2009 and have since developed great passions which led him to many successful paths in his career.
Mr. Valencia's experiences and one-of-a-kind work ethic allows him to exceed expectations while maintaining a steady workflow with gradual improvements for Performance oriented Campaigns and projects.
Having the key strength of being bilingual has opened additional doors for Mr. Valencia as a part of BVC's team where he currently oversee both English and Spanish projects which gives great value of work to our clients.

Need more information?

Contact our our friendly team of support specialists to get additional information about our services.