About Us

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Our Story

Belize Virtual Center Limited, also known as BVC for short, is registered and incorporated as a limited liability company on the 11th of November 2013.

It is classified as a value-added services company and aims to continue being one of the leading virtual service providers in Belize’s BPO industry.

The virtual staffing service concept, under which Belize Virtual Center Limited operates, was constructed with the vision of providing clients worldwide with personalized outsourcing solutions of quality that are consistent and reliable.

The company’s goal is to focus on quality over quantity. The company has a limited number of private investors and partnerships but, does not plan to go public.

Our Approach

We started with the tactical plan of hiring young college graduates from various fields who we train and assign to clients from different industries.

Belize Virtual Center

Leadership

The Virtual Staffing Service concept was constructed with the vision of providing quality personalized outsourcing solutions to clients worldwide. Since day one, they have worked in various sectors of the BPO industry. A few of such projects are in the areas of Recruiting, Customer Service, Inbound/Outbound projects, Quality Assurance services and Virtual/Administrative Assistance which is provided as a core service.

Founder

Mike Montenegro

Founder

Mike Montenegro is originally from Matagalpa, Nicaragua and arrived in Belize at the age of 12 in 1996 and has been hard at work over the past 14 years since he first started his IT Career. He has gained over 10 years experience as an IT Manager working for various Organizations on a full time basis while simultaneously starting his first business in 2006 providing IT consulting services mainly to various prestige resorts and private organizations in the Belize District and Ambergris Caye. Mr. Montenegro is the Founder of Belize Virtual Center Ltd which has been in operations since November of 2013.  His main goal and focus over the next 10 years is to continue leading BVC into a fully self sustainable organization which is managed by its employees.

The challenges and obstacles he faced as a young immigrant in an unknown environment and the strong desire for success enabled him to develop a strong sense of appreciation for different cultures and the ability to excel in different professional environments.

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Janine Montenegro

Co-Founder/Managing Director

Janine Montenegro has over a decade of experience in Customer service, Public Relations, International Business, Operations and Quality Assurance acquired from her employment in the Banking Industry. Janine has vast experience in International and Domestic Banking.

Being the granddaughter of a successful University Head educator, Government Senator and model citizen that believed in the great need to dedicated his life for the betterment of his country and his people. Janine has made a sound choice to carry on that legacy to contribute her expertise, determined attitude and professionalism to the sustained success and prosperity of the institution in which she is a part of.

Mrs. Montenegro currently serves as the Managing Director and Part Owner of Belize Virtual Center. She oversees the smooth daily operations of the office, delivery of Quality Service and Customer Satisfaction. She also assisted in developing the company from a 4 person operation in 2016 to a grown team of 35 individuals on the work floor.

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Ali Valencia

OPS Manager

Mr. Valencia began in the BPO Call Center industry in the year of 2009 and have since developed great passions which led him to many successful paths in his career.
Mr. Valencia's experiences and one-of-a-kind work ethic allows him to exceed expectations while maintaining a steady workflow with gradual improvements for Performance oriented Campaigns and projects.
Having the key strength of being bilingual has opened additional doors for Mr. Valencia as a part of BVC's team where he currently oversee both English and Spanish projects which gives great value of work to our clients.

Need more information?

Contact our our friendly team of support specialists to get additional information about our services.